SHIPPING
Due to very high demand and order volume, orders can take up to 10 - 20 days to be delivered. However, most orders are delivered within 7 - 10 days.
LocationEstimated Shipping Time
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United States Canada Australia Europe Worldwide
5 - 15 7 - 15 7 - 15 7 - 15 10 - 25
Business Days Business Days Business Days Business Days Business Days
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Most orders are dispatched within 1-3 business days. In peak periods please allow for up to 6 business days for dispatch.
In specific cases, due to high demand (Black Friday, Christmas, etc.) or logistics issues, delivery can take up to 3 - 4 weeks, or more.
*All shipping times exclude clearance/customs delays. We are not responsible for any additional customs/duty fees that may apply for international orders.
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RETURNS & REFUNDS
We have spent a lot of time sourcing beautifully hand made products from around the world and we hope you will love them as much as we do! We believe in our products and we are happy to hear from you if something is not quite as you expected.
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Our return policy is very simple.
If you wish for whatever reason to return or get a refund simply send us a message within 14 days after your delivery has arrived. The product must be unused and in good condition.
If your product is broken when it arrives, also simply send us a message within 14 after your delivery has arrived.
You can easily send us a message by pressing the contact button at the top left corner of your screen. Then we will send a replacement or provide a refund depending on your preference.
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When a product is the wrong size or not what you wanted, just contact us and we will organise to ship it back and send a different size or give you a refund. Again, the only condition is that you must contact us within 14 days after your delivery has arrived.
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For any other questions just contact us and we will work with you to help resolve your question or concern.
If you have any feedback we would love to hear it, whether positive or an area for improvement, simply contact us and we will respond to your message!
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WHOLESALE INQUIRIES
If you are a retailer and want to sell our beautiful handmade products, we would love to hear from you! Simply contact us and we can discuss the possibilities.